Camp Kahuna Policies 2023

SUMMER CAMP REFUND POLICIES 2023

IMPORTANT:

Your registration fees must be paid in full by July 1st. You risk losing your camp spot and deposit if payments are not complete.

NON-REFUNDABLE FEES:

Upon registration with Camp Kahuna, you agree to the terms and conditions, including the Non-refundable deposit per registration. Please note: This deposit covers processing fees non-recoupable to Camp Kahuna.

You must cancel at least two weeks before the start of a day camp to receive a partial refund.

DAY CAMPS: If you cancel less than 14 days before the start of a day camp, you forfeit your entire fee.
FULL WEEK SLEEPAWAY CAMP: You must cancel by August 1st. Families who cancel after August 1st will forfeit the full registration fee.

CANCELING ON OR BEFORE July 1st:

Cancellations processed on or before July 1st, 2023, will be subject to a full refund, minus $50.00/per child per camp for day camps, $75 per session per child for an Extreme Team Session and $100 per child for the full-week sleepaway camp.

NOTE: There is no refund for the half-week sleepaway camp. All the food has been purchased, and spots have been filled.

CANCELING ON OR AFTER July 1st:

For cancellations after July 1st, 2023, policy, you will receive a full credit minus a $100 non-refundable deposit per day/child for a day camp, Extreme Team Session or a sleepaway camp, as long as you give us two weeks' notice.

RAINY DAYS AT CAMP: Camp is on whether rain or shine. My Staff prepare rainy day activities for our campers. If parents cancel because of the weather, there are no refunds or make-up days. The summer camps are full, and we cannot transfer campers into other weeks of camp as an alternative.

We play in the rain. Children will have a great time if they are dressed for the weather.

WEATHER: Families will receive a credit if camp is cancelled due to weather, natural disaster, or emergency. If camp is running, there are no refunds or credits granted.

AIR QUALITY: If camp is cancelled because of air quality by the government, families will receive a credit minus the days their children are at camp. If parents cancel because of air quality concerns, the refund policy for cancellation that is listed above applies. Our camp is an outdoor camp. We do not have access to door facilities. We have two huge wedding tents. The Niagara Escarpment surrounds the camp and is well-forested.

AIR QUALITY CONTINGENCY PLAN: If the air quality is compromised or an extremely hot day, we adjust our camp program. We play less active games, utilize the shade and cool camp areas, and have the campers in the creek and pool.

CANCELING FOR A MEDICAL REASON: Should a cancellation occur due to a medical reason, Camp Kahuna requires a note from a medical professional to receive a full refund, minus one $50.00 non-refundable deposit.

MISSING CAMP DUE TO SICKNESS: There are no refunds or credits if your child misses camp due to illness.

Health and Safety Protocols 2023

OUR FACILITY

Camp Kahuna takes the health and safety of our campers seriously. Camp Kahuna follows the most current health and safety policies mandated by the provincial government, in addition to further health and safety measures.

HEALTH AND SAFETY

Washrooms (porta-potties) are equipped with handwashing sinks, including soap and sanitizers.
Camp Kahuna has purchased a Fogger, which will be used in accordance with provincial guidelines for cleaning and sanitizing high contact surfaces, equipment and facilities.
Camp kahuna is equipped with proper PPE: anti-bacteria soap, masks, hand sanitizer, and anti-bacteria cleaner.
All Staff have received proper training on COVID-19 protocols and policies.

Safety Policies

LIABILITY POLICY: As a parent, I understand that inherent risks exist while my child attends summer camp. These risks can include and are not limited to an injury while playing camp games, heat stroke, allergic reaction to an environmental source, sunstroke, sunburn, or a conflict with another camper etc. My Staff will do our best to keep all our campers safe and deal with all situations safely and professionally. When registering for Camp Kahuna, parents understand the risks at camp and agree that they will not hold Kids 4 Kids, Camp Kahuna, or the Staff of Camp Kahuna liable if an accident occurs.

HEALTH AND SAFETY

Washrooms (porta-potties) have handwashing sinks, including soap and sanitizers.
Camp Kahuna has purchased a Fogger, which will be used following provincial guidelines for cleaning and sanitizing high-contact surfaces, equipment and facilities.
Camp kahuna is equipped with proper PPE: anti-bacterial soap, masks, hand sanitizer, and anti-bacterial cleaner.
All Staff have received proper training on COVID-19 protocols and policies.

INCIDENT/ACCIDENT

We take the safety of our campers seriously and will do everything in our power to ensure the children are safe. We will let you know if there is a significant injury or incident, i.e., a physical incident with another camper or bullying. My Staff will record the details of the incident. We do not report minor issues like cuts, scrapes, minor falls, etc.

HEAT WARNING POLICY

In the event of a heat advisory while our campers are on our property, we will adhere to the following process:

We will ensure all our campers have access to drinking water.
Our campers will stop every 30 minutes for a drink of water.
Our campers will not play active games involving running or exertion.
Passive games will be played in the shade.
We will program additional water activities throughout the day.
Campers can access the creek, pool and water mushroom throughout the camp day.
We will buy our campers freezies to cool them down.
Staff will check in with campers frequently to ensure they are hydrated and have been drinking water.

Refunds are not issued if parents decide not to send their children to camp because of inclement weather.

AIR QUALITY POLICY

If the air quality is compromised, we adjust our camp program. We play less strenuous, active games, utilize the shade and cool camp areas, and have the campers in the creek and pool. We will modify our camp program accordingly to ensure the health and safety of our campers, as our campers are our priority. Campers do have the option of wearing masks if parents feel this will help their child.

SWIMMING

Swimming will take place in camp groups. Each group will have a scheduled swim time (pool, creek and water mushroom). Certified lifeguards are present at all times. All campers are required to take a swim test. If a camper is six years of age or under, they must always be in a life jacket or puddle jumper.

CAMP TOILETS

Camp kahuna has three portable toilets, including hand washing stations inside. Regular Maintenance will be completed on these washrooms, including cleaning and sanitization by Chandlers environmental services.

Behaviour

SPECIAL NEEDS CAMPERS

Camp Kahuna puts every effort forward to accommodate campers with special needs. Camp Kahuna does not identify any stringent policies regarding campers with special needs, as several factors determine whether we can provide a safe, suitable environment. Suitability and capabilities vary depending on the number of campers and Staff onsite. Camp Kahuna will ensure all campers are successful and safe and will do everything we can to ensure safety and camp quality. Therefore, if you have a special needs child and wish to attend a Camp Kahuna camp, please get in touch with us, and we will review each case independently. Unfortunately, we do not offer one-to-one care for special needs campers. This service would need to be provided by the caregiver.

BEHAVIOUR CHALLENGES

Should campers at Camp Kahuna present behavioural challenges, the following process is defined:

1. We talk to the camper to see what the difficulty is and relate our expectations

2. If the behaviour continues, the child will have a time-out, missing a few minutes of an activity

3. If the behaviour continues, we will contact a parent or guardian to inform them of what is going on and ask for suggestions

4. If the behaviour continues, the child will talk to their parent

5. If the behaviour continues, the child goes home for a day or the rest of the week, depending on the behaviour

We want all children to be successful and will work with the child and parent to ensure this success. We must consider the other campers, and if a camper's behaviour affects other campers, we must decide whether a child stays at camp or goes home.

There are specific behaviours we send campers home for physically hurting other campers, endangering campers, and ongoing deviance.

GRIEVANCES

Camp Kahuna works diligently to ensure that all camp families are satisfied with the quality of our camp program. Should there be any concerns, comments or questions with the camp program, camp staff or campers, please take these up with our lead Staff, who work onsite at Camp Kahuna. We are always interested in constructive criticism as we want our camp to exceed your expectations.

FACE TO FACE

If you have a concern or question about camp, we would prefer to talk to you face to face. Emails do not have a "tone" and can be misinterpreted.

Peanuts & Water& Diets

PEANUT-FREE

Camp Kahuna is a peanut-free facility. Camp Kahuna buys all food for sleepaway camps ensuring that it is peanut-free. We thoroughly clean our kitchen area and do everything possible to eliminate contaminants. Other camps use our facility, so we do everything possible to reduce risk. Day camps are also Peanut free. We ask that parents not send their campers items containing or may contain peanuts.

WATER

Camp Kahuna provides safe and accessible drinking water stations around our facility. You must send a refillable water bottle to camp with your camper each day.

SPECIAL DIETS

(Sleepaway)

Camp Kahuna can accommodate some special diets at our sleepaway camps.

Gluten-sensitive
Dairy-sensitive/Lactose intolerant
Peanut-free

We cannot accommodate the following diets because of the limits of our facility – celiac, kosher, pescatarian, vegan, and completely dairy-free i.e. milk solids etc. in food.

DIETARY REQUESTS

IMPORTANT: Parents must disclose dietary restrictions. Children have disclosed their dietary needs at camp, which doesn't work. We have already bought food. It's unfair to my kitchen staff to go to the store to purchase different food while camp is in progress.

If parents have disclosed their child's dietary needs and have paid for this option, we have no problem accommodating them. We cannot accommodate dietary requirements which are disclosed while at camp. If this happens, parents will be contacted and must supply the additional food at their expense.

We will only accommodate your child's needs if you have indicated these needs on the registration form. For example:

Some children are "trying" the gluten diet but are not gluten-sensitive. They can eat regular food. We buy all our food before camp and can only buy other food once the camp begins. Please tell us on the camp application and choose this food sensitivity option when registering. We will happily accommodate your children if you follow the proper process.

Disclosing dietary requirements is essential to ensure your child receives meals they can eat and enjoy.

OTHER CAMP POLICIES

CELL PHONES

(Sleepaway Camps) Campers are not permitted to bring cell phones to camp. The reason for this policy is:

1) cell phones encourage homesickness. It is easy for a child to text or phone a parent when they feel homesick. It can encourage homesickness in others as well.

2) They can get lost or damaged

3) They can be misused by accessing social media sites or using inappropriate websites.

SUNSCREEN

(Day Camps) The parent's responsibility is to put sunscreen on their child before day camps start. Camp Kahuna staff will remind campers throughout the day to reapply their sunscreen.

MEDICATION

If a child is on medication during the school year, it is recommended that they be on it during the summer.

(Sleep Away Camp) All medication that comes into Camp Kahuna must be in its original container, labelled with the name of the medication and dosage. All medication will be handed over to our camp nurse at check-in and returned to you when you check out. We cannot give a camper medicine if it isn't in its original container. This is to ensure the safety of all campers.

EMAILS

(Both Day Camps and Sleep Away Camps) We will send you daily emails from Camp Kahuna to let you know what the kids did each day and if there is anything you need to know for the next days at camp.

PHOTOS

We take a lot of photos at camp. We post these photos on a private Camp Kahuna Facebook page. The photos are also sometimes used for promotional purposes. We respect your family's privacy and wishes. If you do not want your child to be photographed or have their photo put up on our Facebook page or used for promotional purposes, please email Camp Kahuna before camp begins. This is also an item mentioned when you registered. You can indicate that you do not want your child photographed during registration.

TREATS

Our campers may receive a treat during day camps. The treats at day camps are usually popsicles or S'mores at our campfire. We try to buy mostly fruit popsicles; however, this is only sometimes possible. It depends on availability. We limit the amount of candy/sugary treats served. If your child is not permitted treats or you would like to suggest an alternative treatment, please let us know before camp starts. We respect that some parents wish their children not to have sugary products. We need to be informed before camp starts. All food that comes into Kids 4 Kids is peanut-free.

LOST & FOUND POLICY FOR BOTH DAY CAMP AND SLEEPAWAY CAMPS

If your child leaves items at camp, we will keep them for one week after camp and donate them to a charity. Parents are responsible for contacting the camp and picking the items up. If we find items with the camper's name, we will try our best to return them to the camper during their stay at camp.

STAFF-TO-CAMPER RATIO

Our summer camps have a 7:1 counsellor-to-camper ratio.

FIRST AID/CPR

Camp Kahuna Staff are required to have standard first aid and CPR. We have a lifeguard on duty at all times when the campers are swimming at Camp Kahuna.

WEATHER

We have a 40 by 40 and a 40 x 60 dining tent at our Camp Kahuna day camps. We do not have access to an indoor facility. We will play in the rain unless there is lighting. We may move the campers to the various camp structures if there are heavy winds or lightning. We will always keep our campers safe. If it looks like a "rainy day," please ensure your kids are in their rain gear before arriving at camp.

DROP OFF & PICK UP

Camp Kahuna Day Camps: When you drop your child off for a summer day camp, please meet our Staff in the parking lot and check your child into camp. Parents should drop their kids off at the drop-off zone and leave camp immediately. We want to keep the traffic moving and avoid large gatherings.

If you know you will be late, please call our lead Staff Connor – at 289-208-1547 to make arrangements.

Camp Kahuna Half-Week Sleep-away: Drop-off for the half-week is between 9:00 am and 9:30 am. Pick-up is between 2:00 pm and 4:00 pm.

Camp Kahuna Full-Week Sleep-away: Drop off for the August Full week camp is on Sunday at 12:30 pm for families whose name starts with the letters A to K and at 1:15 pm for families whose name starts with the letters L to Z. Pick up on Friday is anytime between 1:00 pm and 4:00 pm.