Camp Kahuna Policies 2023

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Refund Policy

Upon registration with Camp Kahuna,  you agree to the terms and conditions of registration, which include agreeing to the non-refundable deposit per registration

Please note: This deposit covers processing fees, which are non-recoupable to Camp Kahuna. 

CANCELING ON OR BEFORE JULY 1st:
Cancellations processed on or before July 1st, 2023, will be subject to a full refund, minus $50.00/per child, per camp.

CANCELING ON OR AFTER JULY 1st:

Cancellations after July 1st, will be subject to a full refund minus a $100 non-refundable deposit per child per camp.

RAINY DAYS AT CAMP

Camp is on whether rain or shine. My staff prepare rainy day activities for our campers. If parents cancel because of the weather, there are no refunds or make-up days. The summer camps are full, and we cannot always transfer campers to other weeks of camp as an alternative. We play in the rain. Children will have a great time if they are dressed for the weather.

CANCELING FOR A MEDICAL REASON

Should a cancellation occur due to a medical reason, Camp Kahuna requires a note from a medical professional for families to receive a full refund, minus one $100.00 non-refundable deposit. 

 

MISSING CAMP DUE TO SICKNESS

There are no refunds if your child misses camp due to illness.

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Health and safety Protocols 2023

OUR FACILITY

Camp Kahuna takes the health and safety of our campers seriously. Camp Kahuna follows the most current health and safety policies mandated by the provincial government, in addition to further health and safety measures. 

 

HEALTH AND SAFETY

  • Washrooms (porta-potties) are equipped with handwashing sinks, including soap and sanitizers. 

  • Camp Kahuna has purchased a Fogger, which will be used in accordance with provincial guidelines for cleaning and sanitizing high contact surfaces, equipment and facilities. 

  • Camp kahuna is equipped with proper PPE: anti-bacteria soap, masks, hand sanitizer, and anti-bacteria cleaner.

  • All Staff have received proper training on COVID-19 protocols and policies.

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Safety Policies

DURING HEAT ADVISORIES

In the event of a heat advisory while our campers on our property we will adhere to the following process:

  • We will ensure all our campers have access to drinking water. 

  • Our campers will stop every 30 minutes for a drink of water.

  • Our campers will not play active games that involve running or a lot of exertion, if the temperature is over 40 degrees.

  • Passive games will be played in the shade.

  • We will program additional water activities throughout the day.

  • Campers will be able to access the creek, pool and water mushroom throughout the camp day.

  • We will buy our campers freezies to cool them down.

  • Staff will check in with their campers frequently to ensure they are hydrated and have been drinking water.

 

SWIMMING

Swimming will take place in camp groups. Each group will have a scheduled swim time (pool, creek and water mushroom)  Certified lifeguards are present at all times. All campers are required to take swim test.  If a camper is 5 years of age or under, they will be required to be in a life jacket or puddle jumper at all times. 

CAMP TOILETS

Camp kahuna is equipped with three portable toilets including hand washing stations inside. Regular Maintenance will be completed on these washrooms including cleaning and sanitization by our porta-potty provider. 

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Behaviour

SPECIAL NEEDS CAMPERS

Camp Kahuna puts every effort forward to accommodate campers with special needs.  Camp Kahuna does not identify any stringent policies regarding campers with special needs, as several factors determine whether we can provide a safe, suitable environment. Suitability and capabilities vary depending on the number of campers and staff we have on-site.  Therefore, if you have a special needs child and wish them to attend a Camp Kahuna camp, please contact us and we will review each case independently. Unfortunately, we do not offer one-to-one care for special needs campers. This service would need to be provided by the caregiver.

 

BEHAVIOUR CHALLENGES

Should behavioural challenges be presented by campers at Camp Kahuna, the following process is defined: 

1. We talk to the camper to see what the difficulty is and relate our expectations
2. If the behaviour continues the child will have a time out, missing a few minutes of an activity
3. If the behaviour continues we will contact a parent or guardian to inform them of what is going on and ask for suggestions
4. If the behaviour continues the child will talk to their parent
5. If the behaviour continues the child goes home for a day or for the rest of the week depending on the behaviour

We want all children to be successful and will work with the child and parent to ensure this success. We do have to consider the other campers and if a camper’s behaviour is affecting other campers, it is then we must decide whether a child stays at camp or goes home.

 

There are specific behaviours we send campers home for: physically hurting other campers, endangering campers, and ongoing disruptions.

 

GRIEVANCES

Camp Kahuna works diligently to ensure that all camp families are satisfied with the quality of our camp program. Should there be any concerns, comments or questions with the camp program, camp staff or campers, please take these up with our directors, who work onsite at Camp Kahuna. We are always interested in constructive criticism as we want our camp to exceed your expectations.

 

FACE TO FACE  

If you have a concern or question about camp we would prefer to talk to you face to face. Emails do not have a “tone” and can be misinterpreted.

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Peanuts & Water

PEANUT-FREE 

Camp Kahuna sleep away camps are a peanut-free facility. Camp Kahuna buys all food for sleep-away camps ensuring that it is peanut-free. We clean our kitchen area thoroughly and do everything we can to eliminate contaminants. Our facility is used by other camps, so we do everything possible to reduce risk. Day camps are also Peanut free. We ask that parents do not send their campers with items containing or may contain peanuts. 

 

WATER 

Camp Kahuna provides safe and accessible drinking water stations around our facility. It is critical that you send a refillable water bottle to camp with your camper each day.